Privacy policy

Welcome to Mano Home.

We respect your privacy and are committed to protecting your personal information when you visit our website, use our services, or place an order through our store.

1. Information We Collect

We may collect information necessary to process your orders and provide our services, such as:

  • Name.
  • Phone number.
  • Shipping address.
  • Email address, if provided.
  • Order details and products purchased or added to the shopping cart.
  • Information you provide when contacting customer service.
  • Certain technical information, such as device type, browser, IP address, and how you use the website.

Some of this information may be collected automatically through Cookies and similar technologies.

2. How We Use Your Information

We use the information we collect to:

  • Process and deliver orders.
  • Communicate with customers regarding their orders.
  • Provide customer service and respond to inquiries.
  • Improve our website, products, and shopping experience.
  • Analyze website usage and improve its performance.
  • Prevent fraud or misuse of our services.
  • Send offers and marketing communications, where permitted by law.

3. Sharing Information

We may share certain information with trusted parties when necessary to provide our services, such as:

  • Store operation and hosting service providers.
  • Shipping and delivery companies for order fulfillment.
  • Technology, analytics, and customer service providers.
  • Marketing and advertising service providers.
  • Government or legal authorities when required by law.

We do not sell your personal information to any third party.

4. Cookies and Advertising

We may use Cookies and similar technologies to improve your website experience, analyze visits, measure advertising campaign performance, and optimize our campaigns.

You can control Cookies through your browser settings. Please note that disabling certain Cookies may affect some website functions.

5. Information Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

6. Data Retention

We retain personal information for as long as necessary to process orders, provide customer service, maintain required records, and comply with legal requirements.

7. Your Rights

Subject to applicable laws, you may have the right to request access to, correction of, or deletion of your personal information, or to unsubscribe from marketing communications.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The "Last Updated" date will be updated whenever changes are made.

9. Contact Us

For any privacy-related inquiries, you can contact us:

Mano Home
Phone / WhatsApp: 01550284078
Email: manohome.net@gmail.com
Address: Mohamed Naguib, El Raml 2, Alexandria, Egypt