Privacy Policy

Last Updated: August 16, 2026

Welcome to Mano Home.

We respect your privacy and are committed to protecting your personal information when you visit our website, use our services, or place an order through our online store.

This Privacy Policy explains what information we may collect from you, how we use and protect it, and when we may share it with third parties.

By using the Mano Home website or placing an order through our store, you acknowledge and agree to the practices described in this Privacy Policy.

1. Information We Collect

When you use our website or place an order, we may collect information necessary to provide our services, including:

• Your name.

• Phone number.

• Shipping address.

• Billing address, when required.

• Email address, if you provide it.

• Details of products you purchase or add to your shopping cart.

• Order and transaction history.

• Information you provide when contacting our customer service team.

• Technical information such as your device type, browser, IP address, and how you interact with our website.

We collect information that you provide directly to us, as well as certain information that may be collected automatically when you use our website through cookies and similar technologies.

2. How We Use Your Information

We may use the information we collect to:

• Process and fulfill your orders.

• Confirm your order and communicate with you about it.

• Arrange delivery of your products to the address you provide.

• Process payments through available payment service providers.

• Respond to your questions and provide customer support.

• Improve our website, products, and shopping experience.

• Understand how customers use our website and improve its performance.

• Prevent fraud, unauthorized access, or misuse of our services.

• Send promotional offers and marketing communications where permitted by applicable law.

• Comply with applicable legal and regulatory requirements.

3. Payment Information

Our website may offer electronic payment methods through third-party payment service providers.

When you choose to pay online, your payment information may be processed directly by the applicable payment service provider in accordance with its own security procedures and privacy policy.

We do not ask you to send your bank or credit card information through social media, email, or any other non-secure communication channel.

We may retain certain transaction information, such as the order amount, payment method, and payment status, for accounting, customer service, and legal purposes.

4. Sharing Your Information

We may share certain personal information with third parties when necessary to provide our services, including:

• Shopify, which hosts and operates our online store.

• Payment service providers for processing electronic payments.

• Shipping and delivery companies to fulfill and deliver your orders.

• Technology, hosting, analytics, and customer support service providers.

• Marketing and advertising service providers when we use such services and where permitted by applicable law.

• Government authorities or legal entities when disclosure is required by law.

We do not sell your personal information to customers or third parties.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve your browsing and shopping experience.

These technologies may help us:

• Remember products added to your shopping cart.

• Remember certain preferences.

• Improve website performance.

• Understand how visitors use our website.

• Measure the performance of advertising campaigns.

• Provide more relevant advertising when applicable advertising and tracking technologies are used.

You can control cookies through your browser settings. However, disabling certain cookies may affect some features or functionality of our website.

6. Advertising and Marketing

We may use third-party advertising and analytics services to help us understand the performance of our advertising campaigns and improve them.

These services may use technologies such as cookies or tracking tools.

Information about your interaction with our website, such as visiting certain pages or adding products to your shopping cart, may be used for analytics and marketing purposes in accordance with the settings of these services and applicable laws.

You may unsubscribe from promotional emails at any time by using the unsubscribe option included in the email.

7. Protecting Your Information

We take reasonable measures to help protect your personal information from unauthorized access, use, alteration, or disclosure.

However, no method of transmitting or storing information over the internet can be guaranteed to be completely secure.

For this reason, we recommend that you do not send passwords, bank card details, or other sensitive financial information through email or social media.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including:

• Fulfilling orders and providing after-sales support.

• Maintaining transaction records.

• Resolving disputes and complaints.

• Preventing fraud.

• Complying with legal, accounting, and regulatory requirements.

When your information is no longer required, we may delete it, anonymize it, or retain it where required or permitted by applicable law.

9. Third-Party Links

Our website may contain links to websites or services operated by third parties.

When you visit a third-party website, that party's privacy policy will apply to the information you provide to them.

We are not responsible for the privacy or security practices of websites that we do not own or control.

10. Children's Privacy

The Mano Home store is not primarily intended for children, and we do not knowingly seek to collect personal information from children.

If we become aware that a child has provided us with personal information without the required parental consent, we will take reasonable steps to delete such information where possible.

11. Your Rights

Depending on applicable law, you may have the right to:

• Request access to the personal information we hold about you.

• Request correction of inaccurate information.

• Request deletion of certain personal information.

• Object to certain uses of your personal information.

• Opt out of promotional and marketing communications.

We may ask you to verify your identity before processing certain requests relating to your personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, business practices, or legal requirements.

When we make changes, we will update the "Last Updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, you can contact us at:

Mano Home

Phone: +20 12 78000647

Email: manohome.net@gmail.com

Address: Mohamed Naguib, El Raml 2, Alexandria, Egypt

We will make reasonable efforts to respond to privacy-related questions and requests as soon as possible.

Mano Home – Privacy Policy

We appreciate your trust and are committed to protecting the privacy and security of your personal information.