Refund policy

Refund policy:

Refund & Exchange Policy
At Mano Home, we want you to be completely satisfied with your purchase.

Exchange & Return Period
Customers may request an exchange or return within 14 days from the date of receiving the order.

Product Condition
To be eligible for an exchange or return, the product must:

Be unused and unworn.
Not have been washed or altered.
Be in its original condition.
Have its original packaging and tags, if applicable.
Products that have been used, washed, damaged, or altered by the customer are not eligible for return or exchange.

Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect product, please contact us as soon as possible after receiving your order. We will review the issue and arrange the appropriate solution.

Return & Exchange Shipping Costs
For returns or exchanges due to a change of mind or choosing a different product/size, the customer is responsible for the return and/or exchange shipping costs.
If the return or exchange is due to a defective, damaged, or incorrect product received from Mano Home, we will cover the applicable shipping costs.

Refund Process
Once the returned product is received and inspected, we will confirm whether it meets the return requirements. If approved, the applicable refund will be processed according to the original payment method and applicable payment processing procedures.

How to Request a Return or Exchange
To request a return or exchange, please contact our customer service team and provide your order number and the reason for the request.
Mano Home reserves the right to reject returns or exchanges that do not meet the conditions stated in this policy.