Shipping Policy

At Mano Home, we are committed to delivering your orders quickly, safely, and efficiently. Please review our shipping policy below to understand our delivery process.

1. Order Processing Time

• All orders are processed and prepared within 1 to 2 business days (excluding weekends and official holidays) after receiving your order confirmation.

• You will receive a notification (via email or SMS) once your order has been dispatched and is on its way to you.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. Rates and delivery times are determined based on your delivery governorate.

Estimated delivery times within Egypt:

• Cairo & Giza: 2 to 3 business days.

• Alexandria & Delta Governorates: 3 to 4 business days.

• Upper Egypt & Other Governorates: 4 to 6 business days.

(Please note: While we strive to meet these timeframes, occasional delays may happen due to high order volumes or unexpected circumstances with the courier).

3. Order Tracking

Once your order is handed over to our shipping partner, you will receive a confirmation message. If a tracking number is provided by the courier, we will share it with you so you can easily track your package.

4. Incomplete or Incorrect Addresses

Please ensure that you provide the correct and complete shipping address and an active phone number at checkout. Mano Home is not responsible for shipping delays or failed deliveries caused by incorrect or incomplete customer information.

5. Delayed or Missing Orders

If your order hasn’t arrived within the estimated delivery days, please don't hesitate to contact us. Provide your name and order number, and our team will investigate the issue with the shipping carrier immediately to ensure you receive your items.

Contact Us

For any questions regarding your shipment, please reach out to us at:

• Email: manohome.net@gmail.com

• Phone / WhatsApp: +201278000647